SHIPPING INFORMATION

Shipping:

We offer a variety of ground and express shipping methods from UPS, FedEx, USPS and DHL. Shipping options and pricing is calculated and available during the checkout process. All orders are typically processed within 24-48 hours of orders being placed with most orders being shipped the same day that it was placed.

International Customers: We recommend all international customers choose DHL for their delivery method as they have the best results from our experience. Please note, we are not responsible for duties, taxes, or additional fees when importing our products. Please be aware in many countries you are required to pay these fees upon delivery.

Inventory:

We do our best to ensure the website inventory displays are accurate and up-to-date. However, if an item is out of stock or on backorder and the website does not reflect this, the rest of the order will ship as scheduled and you will be contacted via email or telephone that the item is out-of-stock. You have the option of cancelling, substituting or waiting for the item to become available again.

Returns:

We accept returns on all, un-opened and un-used items for a period of 15 days from the date of delivery. Items must be in brand-new, re-sellable condition. We reserve the right to refuse any returns that do not meet these requirements. For large orders that require a lot of labor involved in the packaging process we may require a 10% restocking fee.

  • All products are for resell only.
  • Orders will be processed within 1-3 days. We require a phone confirmation from the customer to approve and finalize orders.
  • All items must be returned unused and original packaging (return shipping must be paid by the customer)
  • Exchange only and store credit will be issued for return items, that can be used towards next purchase.
  • Return items that are used will be charged a restocking fee of 40% of the price of the item.
  • Items that are returned 15 days after purchase will be given credit for the current price and not the purchase price, if applicable.
  • Easywholesale will not be liable for any bodily injury with any of the products, kindly use it at your own risk.
  • The product (style, color, quantity) may vary.
  • We update our website frequently, however the products are not guaranteed to be available.
  • Customer is responsible for all returned payment, if applicable ( credit cards, COD).

Warranty:

We warrant all items against DOA (Dead on arrival) for a period of 15 days from the time of delivery. We recommend inspecting merchandise as it arrives for any noticeable defects or damages that may have arisen during shipping. Contact us at sales@easywholesale.com to make a warranty claim as soon as you spot any damage. Most of the manufacturers we carry hold a 1 year warranty from the date of our original purchase from them. We can work with you and the manufacturer beyond the 15 day DOA period to solve any outstanding issues regarding damaged or defective goods.

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